Last updated: February 18th, 2019 A few years ago, I met with a woman named Veronica. We met at a coffee shop in Philadelphia. Veronica asked me, “How do I become a UX designer?” I told Veronica everything I’m about to tell you. But first, I’ll finish my story about Veronica. After we met for […]
Fun & Games Until We Learn About Our Customers
I recently found myself brainstorming fun and engaging ways to get my colleagues at AWeber immersed in user research findings. Despite taking a collaborative approach to conducting user research and building personas, my team members’ understanding of our customers was not as deep as mine. Additionally, new hires weren’t around when we conducted our research, so I […]
Five of My Favorite UX Podcasts
Updated: January 2019. Podcasts are great for learning about UX design. They’re free, and they’re plentiful - there are dozens of UX podcasts to choose from. Below are five of my favorite podcasts about UX. Enjoy, and let me know what you think of them in the comments. 1. UIE Podcast Network Jared Spool, the founder of […]
My Wish for 2014: Let’s Open Our Doors to Future UX Practitioners
At last year’s IA Summit, I proclaimed during Five Minute Madness that I would help one person land a job in UX by the end of 2013. Luckily, I succeeded. My goal for 2014 is to encourage my peers to do the same. Our field depends on it. Here’s why. The Problem “It’s a great […]
Resisting the Temptation to Google Research Participants
Like you, I Google everyone and everything. It’s a force of habit. But this can be problematic when you’re recruiting and scheduling your own research participants. I can’t help but think of a particular incident a few years back that sparked this realization. At the time, I was taking notes for a remote user research […]