I read the first edition of Contextual Design back in 2015. As I read it, I was surprised to see how relevant the book’s information was about user research (it was published in 1997). I told my team, “I can’t believe people have been saying the same things about research since the ‘90s!” My boss […]
The Benefits of Starting Your UX Career as a Generalist
A friend recently asked me how to shift his career to UX. He told me he wants to be a user researcher. This surprised me because most people in his position want to become a UX designer, not a researcher. I asked him why he wanted to go directly into user research. He told me: […]
Prepare for Your Next UX Job Search Now (Even if You’re Happily Employed)
I know a UX designer who unexpectedly lost his job about a year ago. Despite having experience in the field, he had to do a ton of work to find a new job. While he was employed, he didn’t attend industry events. He neglected his web presence. He hadn’t tweeted in a year. His LinkedIn […]
Should You Read Fiction to Be a Better UX Designer?
A few years ago, I listened to a podcast interview with a well-known UX designer. During the episode, when discussing UX books, the designer said, “Stop reading so many UX books and business books. Pick up a novel for crying out loud! Good designers need to learn more than just design skills.” When I heard […]
How to Find a UX Mentor (Step 1: Don’t Ask Someone to Be Your Mentor)
Every now and then, I get an email or a Twitter message from someone who says, “I’m new to UX. Will you be my mentor?” I always say no. It’s not because I don’t want to help people. I love helping people. I coach and manage my students at Center Centre, the UX design school […]
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