I recently found myself brainstorming fun and engaging ways to get my colleagues at AWeber immersed in user research findings. Despite taking a collaborative approach to conducting user research and building personas, my team members’ understanding of our customers was not as deep as mine. Additionally, new hires weren’t around when we conducted our research, so I […]
I updated this post in 2016 because my podcast rotation has changed over the past few years. I’ll continue to update this list as my rotation evolves. If you’re new to podcasts, welcome. Podcasts are one of my favorite sources for learning. 1. The Big Web Show On The Big Web Show, host Jeffrey Zeldman interviews industry […]
At last year’s IA Summit, I proclaimed during Five Minute Madness that I would help one person land a job in UX by the end of 2013. Luckily, I succeeded. My goal for 2014 is to encourage my peers to do the same. Our field depends on it. Here’s why. The Problem “It’s a great […]
Like you, I Google everyone and everything. It’s a force of habit. But this can be problematic when you’re recruiting and scheduling your own research participants. I can’t help but think of a particular incident a few years back that sparked this realization. At the time, I was taking notes for a remote user research […]
I had the privilege of writing an article for UX Brainstorm about encouraging more women in tech to speak publicly. Please check it out and let me know if you have any thoughts in the comments section. Cheers!